My Cross-Cultural Training Approach

Discovering a new vision

Would you like to expand your competence in cross-cultural interactions?

Becoming cross-culturally competent is a skill that can be learned and trained, just like learning a language. By recognizing that in other cultures there are different, unwritten rules or codes of conduct which deeply influence behavior, we can learn to adapt our behavior and change our perspective. We can learn to communicate based on respect and develop rewarding partnerships. Cross-cultural competence  helps us strive for a new shared vision, a dialog that has multiple perspectives with common goals.

Benefits

  • Improve your communication with colleagues and clients from other cultures
  • Acquire cross-cultural know-how for managing conflict
  • Develop tools for stronger partnerships

 

The Cross-Cultural Training Process

Step 1: Creating awareness

Never underestimate the importance of local know-how.

Developing an awareness of your cultural mindset, getting knowledge about foreign counter-parts and identifying areas of possible conflict are the first aspects in establishing strategies for better cross-cultural communication.

Step 2: Values assessment

Aligning your company's values and your people's values

I do a value assessment which specifically locates any potential areas of conflict between colleagues and partners by identifying personal and corporate values and expectations. Based on this knowledge, we identify where communication needs to be improved.

We create a training program which builds cross cultural know-how around your specific work-place situation. You will locate strategies for better communication with your international team and foreign partners.

Step 3: Training and applying knowledge

Integrating cross-cultural know-how

In the training, you will learn about your personal communication style, your values and expectations, and get an understanding of communication and cross-cultural dimensions. As you get an understanding of how foreign counterparts may differ, we explore how to bridge cultural gaps. You will learn how to leverage differences, create common goals, build strategies for improved teamwork and expand your cross-cultural competence.

Step 4: Coaching cross-cultural competence

Lasting Results

Long term success depends on how your skills and knowledge are applied once the training is complete.  Feedback and follow-up coaching ensure that the training has a lasting impact.